FAQ
Find your Answers Here!
How long will my order take?
Most orders ship within 1โ4 business days after your original order. This all depends on if you want a proof copy, any changes to that proof, and approval for final production. Rush production is available on many items for an additional fee. As noted below, we try to get you the awards within a week.
How long does my item take to ship?
Many of our products we carry in stock in our production warehouse in Los Angeles, CA and Memphis, TN. Many products can ship within 1-2 days, and delivery generally takes 2-4 days after your product is shipped, depending on your location. As long as awards are in stock, we try to get your product in your hands within 1 week!
Can I email an order, rather than placing online?
Yes, please feel free to send us an email of the product(s) you would like and we can write up a sales order manually. Sometimes this is more convenient with bulk quantities, or multiple different awards with various text and logos, and we can get it all straightened out for you promptly.
Do you accept purchase orders?
Yes. We gladly accept purchase orders from schools, universities, government agencies, military organizations, and qualified businesses. A vetting process will be required for first time customers.
Do you offer bulk quantity discounts?
Yes. When you check out with your items, we offer percentage discounts at quantities of 2, 6, 12, and 24 piece purchases
Do you know have a phone number I can call?
We would love to talk to you on the phone, but emailing us is always the fastest way to get a specific answer. If you would like to talk to someone, please send us an email with your contact to support@beastmodeawards.com, and we can return your request with a call over the phone.
Is the engraving included in the price?
Yes! None of our products have hidden fees. All artwork conversion, logo's and text engraving is free with every order
Can I see a proof copy before production?
You can request a proof copy prior to checking out by selection "Yes" when prompted if you woud like a proof copy. is prompted No, we have very skilled graphic designers who have been working with awards for a long time that will make your engraving look spectacular, and are able to produce your award much faster.
What file types do you accept for logos?
Upload any file type that you would like, and we will do our best to convert it into a high quality engraved logo. If we need anything specific from you we will send you an email.
Can you create completely custom awards?
Yes. While we have dedicated this site to beasts, and mascot type awards, we also specialize in custom awards made from crystal, acrylic, wood, metal, stone, and other premium materials. If you have an idea, we can help bring it to life. We even work with 3D printers to make something custom come to life.
What if there's an engraving mistake?
If the error is ours, we'll remake and replace the plate at no additional cost. If the approved proof contained the error, we'll work with you to provide the most economical replacement option.
Do you offer discounts?
Yes, we offer discounts for military, veterans, first responders, non-profits, and any re-sellers with the proper identification. Be on the lookout for seasonal discounts as well. All purchases outside the state of Mississippi are also tax exempt.
Do you work with promotional companies or resellers?
Yes, Promotional companies, brokers, and other awards companies with current resale certificates will receive a 20% discount on any quantity ordered.
Couldn't find your answer?
We know we cannot offer every question in one page. Please email us with your specific question and we will get back to you very quickly!